Frequently Asked Questions | FAQs

About Love. Sunshine. Cheer.

What is Love. Sunshine. Cheer.?

Love. Sunshine. Cheer. is your safe space. It was created as an open platform for discussion and moving towards a healthier mental and emotional space in life. We are a community that supports you in every way possible and shares insights and updates on mental health. To know more about us, read our manifesto.

Who are the readers of Love. Sunshine. Cheer.?

Anyone and everyone with access to a decent internet connection.

Is Love. Sunshine. Cheer. a suicide helpline?

No. However, if you are having suicidal thoughts, feel free to contact us and we will do our best to guide you to the right expert. Remember, you are not alone. We will stick by you always. And, that’s a promise.

How can I help myself?

First, know that bottling up emotions or reacting in a rage is not the solution. Talking about it is. So, there are two ways in which you can help yourself — (1) Write about it. You can even contribute your personal experience here at Love. Sunshine. Cheer. as a blog post. (2) Share it with us. We are with you every step of the way. So, reach out to us and vent or seek perspective through our free counselling service. We’ll try our best to guide you towards love, sunshine and cheer.

Can I become part of the team to help others?

Of course, you can! We’d love for you to join us. Connect with us using this form and our team will get back to you with details. Don’t forget to share in what capacity you’d like to be of help to the community.

Who can comment or subscribe to the posts published here?

Anyone and everyone.

What happens if I subscribe to Love. Sunshine. Cheer.?

You will start receiving the latest posts and updates of the community right in your inbox.

I don’t see my comment. What happened?

If you can’t see your comment, it is most likely in moderation. Once it is approved (no offensive language, discriminatory ideas or irrelevant links), it will be visible to everyone.

How to contact Team Love. Sunshine. Cheer.?

You can fill out this contact form to reach out to us.

How can I leave feedback or request a topic/service?

Use this feedback form to share your thoughts about us.

Have more questions? Use this general enquiries form to let us know and we’ll resolve it within 48 hours.

About Free Counselling services

What does ‘Free Counselling’ mean?

Mental and emotional health is important for everyone’s well being. Think of our Free Counselling service like a mental and emotional health help desk. We offer counselling and support to those in distress and need to be heard. It is provided free of cost with no hidden charges, now or ever.

Who can avail the ‘Free Counselling’ service?

Mental and emotional health is important for everyone’s well being. So, there are no age or sex or demographic restrictions. You can even ask on behalf of your pets, if they seem sombre or aggravated.

How can I avail the ‘Free Counselling’ service?

Just pour your heart out using this form and our team will get back to you with their thoughts and ideas to resolve your situation. If we feel that you need professional guidance, then we’ll connect you with an expert on the subject matter in a place close to your residence.

Why should I share my feelings and thoughts?

Mental and emotional health is important for everyone’s well being. Sharing your feelings and thoughts can help lighten your burden. It can help you resolve the issue that’s bothering you and heal sooner.

Who will be responding to my queries?

On the initial level, our team of counsellors will be answering your queries with ideas to resolve your situation. If we feel that you need professional guidance, then we’ll connect you with an expert on the subject matter in a place close to your residence.

Will my friends and family get to know about my queries shared through ‘Free Counselling’ service

No. Your queries will never be shared with your friends and family. If you wish them to be notified, you will have to do that yourself.

How many times can I use this service?

As many times as you need. There are no restrictions and no judgements. It’s your space. We exist because you do.

Have more questions? Use this general enquiries form to let us know and we’ll resolve it within 48 hours.

About submitting your work

How can I contribute a personal story or an article for the blog here?

That’s easy. Just go through our submission guidelines and start writing.

I cannot find my category, what do I do?

If you feel your content will help our readers, then send it across. If we feel that it is unique and help the readers, then we’ll create a category for you.

Can I contribute anonymously?

Yes, you can. We’d like you to take the credit of your content. However, if you’re not comfortable with that, you can mention that in the email you send us and we’ll post it as anonymous.

What happens after I submit my work?

After you submit your work, our editorial team will review it and share their notes with you within 1-2 weeks. Once your work gets approved, we’ll share the date for the article to go live. In the unfortunate event of not accepting your entry, the team will notify you over email.

How long does it take for a post to go live?

Depending on our current calendar and the urgency of your topic, your post can go live from 2 days to a month.

Can I share my post with my friends and family?

Of course! We encourage you to share your article with the world.

How many times can I submit my articles?

As many times as you want. If your article has not been accepted previously, work with the notes shared by our editorial team and submit a revised article. Don’t forget to follow our submission guidelines.

Have more questions? Use this general enquiries form to let us know and we’ll resolve it within 48 hours.

Safety & Security

Is Love. Sunshine. Cheer. secure and confidential?

Love. Sunshine. Cheer. is your secure and safe space to confide without any fear and judgements. Whatever you share will remain confidential and will never be used in any way other than counselling purposes. It will not be shared with any third parties. When we redirect you to an expert, our discussion will be made available to the expert only after express permission from you.

We have implemented high-security measures to protect and prevent the loss, misuse and alteration of your information with us.

While we take reasonable precautions against possible security breaches of our website, member database and records, no website or Internet transmission is completely secure and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. If ever you feel that your personal data might have been compromised, immediately report it to us at support@lovesunshinecheer.com.

Will my contact details (email ID, phone number, name, etc.) be made public?

None of your contact details including even your social media handles will ever be shared with the public without your express permission.

Will you post on my Facebook or my Instagram?

No. We do not seek access to any of your social media accounts nor we have the capability to post anything on your social accounts, as Love. Sunshine. Cheer. or on your behalf.

If anyone has asked you for access or has posted anything on your social accounts posing as us, immediately report it to us at support@lovesunshinecheer.com.

Have more questions? Use this general enquiries form to let us know and we’ll resolve it within 48 hours.